Contract Management Software is web based Software which is available as Software As a Service (SaaS) on Subscription basis. This software developed by Vertex Technologies can be used for management of various types of contracts and services offered by Most of the service based industries like Mechanical /Electronic/ Electrical / Software / Automobile etc. This software helps small and medium scale industries to manage the AMC Contract, Warranty Contract, Services and Installations for the products they offer and may need regular or on call based services or Installations. It also provides leads about their customer’s data regarding who do not have contracts so that they can try to offer them annual contracts and can generate more business for them.
Web Based
Access from anywhere and anytime
Software As a Service
No Installation Required
Contract Management
Easily Track all the Service Contracts
Service Reminders
Manage Services with Service Reminders
Contract Renewals
One Click Contract Renewals
Multi User
Users with different access rights
Better Workload Management
Manage workload efficiently and boost team productivity
Grow your Business
Generates Internal Leads
Quality of Service
Improve the quality of service
User Friendly
Very easy to use
Suitability
Suitable for any service industry
Better Customer Retention
Improve Customer Retention
The service performed by the vendor as part of the AMC Contract Service. Vendor does not charge for the Service but if a part needs to be replaced and not covered under the service, the vendor can charge for it. This also helps for Product’s preventive maintenance and longer life.
The service performed by the vendor as part of the Warranty Contract Service. Vendor does not charge for the Service but if a part needs to be replaced and not covered under the service, the vendor can charge for it.
The OnCall service performed by the vendor but not part of any AMC or Warranty Contract. Vendor does charge for the Service and if a part needs to be replaced, the vendor will charge for it also.
The Installation Service performed by the vendor but not part of any Contract. Vendor may or may not charge for the Installation Service depending on from where the product was purchased and if free installation was offered part of the purchase or not.
The customers without any active AMC or Warranty Contracts are the leads. eg. Customers for any of the Non Contract Service and Installation Service offered. This data is very helpful for the Vendor to generate more business by offering these customers AMC or Warranty Contracts.
The Annual Maintenance Contract is an agreement between the Customer and vendor for maintenance of products by providing services as recommended for maintaining the products for one year. Depending on the products, fixed number of services in a year is offered by vendor to the Customer as part of the agreement.
Eg. AMC Contract is offered by vendors of products like AC, Washing Machine, Refrigerator, Security Camera, RO Water Purifier, etc.
Warranty Contract is similar to AMC Contract there is no fix number of Service need to be done in it. During the Warranty Contract, if Customer needs Service for that product, they will contact Vendor and request for the service and the vendor need to provide a service. Normally Vendor provides Warranty Contract with purchase of the product.
Eg. Pest Control Company offers Warranty Contract for
one or more years for
the service provided. If Customer have some issue with product and
informs the vendor, the Vendor will provide the service as part of Warranty
Contract.
What Our Customers Say
VertexCRM Contract Management System is powerful and packed with features that help us keep track of our RO contracts and services with ease. The user interface is very user-friendly, making it easy for our team to use it.
Gone are the days of paper-based management, VertexCRM has made it possible for us to manage all our contract-related tasks in one place. The cost of the software is very reasonable, and the productivity improvement it has brought to our business is incredible.
The software is packed with powerful features that make contract and service tracking a breeze. It's definitely worth the investment for service-based industries.
The transition from paper-based management to using VertexCRM has been seamless, and it has dramatically improved our productivity. We no longer have to waste time searching for physical copies of contracts and service records, everything is now at our fingertips. Highly Recommended.
Most notable features of VertexCRM is the service and contract renewal indications in the system. This has been a lifesaver for our pest control business, as we can now easily keep track of upcoming service appointments and contract renewals. The reminders ensure that we never miss a service or miss out on renewing an important contract.
Say goodbye to paper-based management and hello to improved productivity with VertexCRM.
VertexCRM Contract Management System is an exceptional solution for industrial equipment service providers. The software is packed with features that make contract and service tracking very easy at very reasonable cost. The investment in VertexCRM has definitely improved our productivity and streamlined our entire process.